Civicorps provides education and job training through a holistic, trauma-informed care lens, so that our youth not only earn a high-school diploma and occupational skills, but also have a safe place to find support reach goals, overcome challenges and heal from trauma.
Our Support Services Team is central to our ability to provide Corpsmembers with wrap-around support.
For more information, please contact Joseph “JAB” Billingsley, Senior Support Services Manager, at email@example.com or 510-992-7855.
ON SITE COUNSELING AND CONTINUAL SUPPORT
At any time, youth can access our two Case Counselors who provide therapeutic intervention and case management, including support with childcare, housing, legal issues, transportation and numerous other daily life needs. Our Case Counselors maintain a network of referrals to community partners who offer services outside of our scope, such as First Place for Youth, Beyond Emancipation, Alameda County Transition Age Youth Team, Youth Alive, The Mentoring Center, Covenant House, Youth Uprising, and many more.
From first contact with Civicorps and for a lifetime, both our Outreach & Retention Specialist and our Dean of Students provide daily communication and motivation to Corpsmembers. Both staff members are alumni of the program and bring their full selves to this important work. They are there to answer any questions, guide new participants through the enrollment process, counsel Corpsmembers on ways to stay on track with attendance, punctuality, stress management, and how to navigate the academic and job training programs. And they are there to celebrate Corpsmembers’ achievement every step of the way.
COLLEGE AND CAREER COUNSELING
Throughout all program phases, Corpsmembers receive college and career instruction and support. We operate a dedicated Career and College Pathways office that provides information about in-demand industries and occupations in the region, career exploration services, job and internship placement, college and career counseling, and support with enrolling and succeeding in college, and obtaining financial aid. Staff help youth create resumes, learn professional norms, practice job interviewing skills, and connect to internships and jobs.
Our long-term, high-touch program has follow-up built into our program timeline. Civicorps provides extensive, individualized follow-up and support to young adults after they earn their high-school diploma. Following the first placements in college and/or internships, Civicorps staff works to connect youth to the next step in their career through our myriad of employment connections and by offering continued education for workplace preparation, comprehensive guidance and counseling.
ASSISTANCE WITH TRANSPORTATION
Living in the Bay Area is pricy, and we believe transportation costs should not be a barrier to attend our programs. Corpsmembers who meet attendance requirements are eligible for stipends to help defray transportation costs. We provide bus passes and Clipper cards to eligible Corpsmembers.
HOUSING AND CHILDCARE REFERRALS
We know there’s an affordable housing crisis in the Bay Area, and Oakland is no exception. Our Support Services team assists Corpsmembers according to their unique needs. Civicorps has longtime relationships with numerous social service agencies and can provide a warm handoff to Covenant House, Dreamcatcher Youth Services, Fred Finch Turning Point and Supportive Housing, A Safe Place, and guidance on Section 8 applications and affordable housing referrals.
Approximately 30% of our Corpsmembers have young children, and require childcare in order to attend our programs. Our team has longtime partnerships with agencies such as Hively and Bananas, who specialize in provision of high-quality childcare referrals, as well as parent education and support to ensure that children get the best start possible. We often partner with Lao Family Community Development, which provides youth and family support as well as health services.
Civicorps provides life changing opportunities for justice-involved young adults interested in conservation work and education. Our staff work with justice-involved young adults to successfully exit the system and forge a positive, prosperous path forward. During their time at Civicorps, we support these young adults as they transition to permanent employment or post-secondary education, working with Probation officers and the Courts to help Corpsmembers navigate these systems and relationships. We enjoy longstanding relationships with vital low-and no-cost legal services agencies and can connect Corpsmembers with the East Bay Community Law Center, Family Violence Law Center, Bay Area Legal Aid and more.
HEALTH AND WELLNESS
Civicorps promotes personal, family and community safety by giving young adults the tools to understand and manage past or ongoing trauma and cope with daily stressors. We deliver holistic wellness content such as our Outdoor Adventure program, and seminars on topics related to mental and physical health such as Yoga, and Men’s and Women’s Groups. Participants in our programs also learn conflict resolution and workplace communication skills.
We host an Annual Fall Health Fair for our Corpsmembers; our goal is to connect youth to health habits/hobbies that they will hopefully pursue on their own to enhance their emotional and physical health.
For clinical health services we connect Corpsmembers to vital community resources such as Native American Health Center, Roots Community Health, La Clinica de la Raza, Planned Parenthood Mar Monte, local chapters of Marijuana and Alcoholics Anonymous, Sausal Creek Outpatient, Highland Hospital Dental, PREP and the Pacific Center for LGBTQ+ people.
We believe nutritional support is critical to keeping our Corpsmembers fueled, healthy and focused. We provide two meals and snacks along with a fully stocked kitchen. We also have a “grab and go” cabinet that Corpsmembers may access at any time, and provide special meal bags around the holidays.